Debating this specific dossier ignores the larger issue, IMO:
> MSG has deployed facial recognition technology since 2018 to identify people entering the venue. MSG’s facial recognition systems have been used to block entry to the stadium for all sorts of people. The list includes lawyers who work at law firms in litigation with MSG, even if they are not part of the litigation themselves; and potentially a man who once made a shirt that criticized Dolan.
> The document was included in a 45GB cache of data hackers stole from MSG and posted online this month
MSG management is not only misusing facial recognition data, they're also so inept as to store it insecurely in a way that violates their own customer's privacy.
We need laws around this stuff. And in the meantime NYC should start playing hardball: if they're going to arbitrarily block people from entering MSG based on corporate vendetta then they need to lose their tax exemption (well, they should anyway...)
The stadium pays no property tax. Its a bummer some enterprising pro-bono lawyer hasnt bullied some clever points of leverage onto city subsidized projects that strip some of the god-like powers to deny access from these places.
On a personal note, James Dolan seems universally disliked by staff, fans and regular people alike. It's almost impressive.
> then they need to lose their tax exemption (well, they should anyway...)
I'm 1000% in favor of not having a tax exemption for this business, it's idiotic to give them one in the first place, but I disagree that the exemption should be used to pressure them here. For one thing, that means if they comply with those demands, then they keep the exemption they shouldn't have.
I fail to see how a ban on facial recognition altogether is something we need laws for. Any private entity deserves to keep out whoever they want. Who cares if it's by having a bouncer at each entrance with pictures of all the 'personae non gratae' or with a camera? "Going to a Knicks game" is not a protected constitutional right, and I fully support everyone's right to not give MSG or the Knicks or Rangers your money whether it's because you hate facial recognition or just hate this Dolan guy, or whatever. But when you go into a private home or business, I think they do have the right to (as long as it's disclosed) take your picture and also to throw you out.
FAQ: Do I think Dolan is being petty or paranoid by banning every lawyer from the firm suing him? Sure, but that's his loss. I don't want to create a precedent that I have to invite you into my private property, and can't deny you entry for your past behavior, or because I don't like who you associate with.
We created laws, that I agree with, saying you can't ban whole protected classes like races from 'public accommodations' (private businesses that are generally open to the public) This isn't that though. It's individuals who are not welcome.
> We created laws, that I agree with, saying you can't ban whole protected classes like races from 'public accommodations' (private businesses that are generally open to the public)
The Supreme Court found these laws to be constitutional by finding them to be an application of Congress's power to regulate commerce. Congress can ban discrimination based on protected characteristics because such discrimination negatively affects commerce.
That same reasoning permits Congress to ban discrimination based on other factors, so long as it has a negative impact on commerce. For example, if operators of popular public accommodations try to evade legal liability by banning law firms who sue them from their property, such evasion can be said to have a negative impact on the economy. The commerce power is very broad, and it seems pretty easy to make an economic case against such practices.
If you made a list of all the people you hate with their pictures, should government regulators be involved with where you keep it and how you safeguard it? I don't feel like I would care even if I was on the list.
Banning lawyers who are currently engaging in litigation against MSG is prudent, not a vendetta. Banning fans who have thrown objects on the court/ice or fought with security for life is entirely defensible. Banning some vocal critics is not really defensible (and if they barred all the critics of James Dolan Knicks games would be empty), and I'll concede that.
The context of the tax exemption is 1) NYC budget is ~$125 billion, $43 million does not move the needle; 2) The NY Jets and NY Giants play across the river in Jersey. No mayor wants to preside over losing Knicks and Rangers.
The lawyer they banned was not engaging in litigation against MSG. She was part of a large firm (with more than 1000 lawyers) where another lawyer was working on litigation against MSG. Like imagine if Google sued Live Nation and then anyone working for Google was banned from Live Nation venues and Ticketmaster.
As a private business, I don't see why he can't ban people because of their astrological sign, their bad taste in pizza, or any other thing other than membership in a protected class.
The tax exemption shouldn't exist at all, and the states in the surrounding area should make an interstate compact to put an end to that nonsense by imposing minimum tax burdens for sports teams based on total revenue. The amount of tax avoidance (by some of the most profitable companies in the country) made possible by playing one place against another is crazy.
Personally I think that these conversations are focused on the wrong thing. Facial recognition stands to be a great tool in spotting "the bad guys" so that appropriate measures can be taken. For example preventing people who have repeatedly been convicted of violence ("hooliganism") from entering sports stadiums.
The problem that is not being missed in the conversation about the technology is: who gets to decide who is excluded, how transparent to the need to be about this decision making process, and what is the course of appeals. Obviously the instance where MSG silently black-listed the lawyers representing their opponents in a court case is an obvious abuse that needs to be curbed.
I would propose that there be tiers: smaller venues only get dinged when their behavior is obviously bad (no need for formal systems, let people sue if it becomes a problem), mid tier need to post their rules, and large companies are subject to audits and formal rules about when they are allowed to blacklist people.
> For example preventing people who have repeatedly been convicted of violence ("hooliganism") from entering sports stadiums.
You should't need face recognition to do this (as it seems stadiums are already successful in banning people who haven't paid from entering the venue).
Nah. I don't buy it. If we don't trust our own Government with it, I don't think we can trust private corporations which are definitely facto extensions of the state by virtue of being legal fictions with it.
Vigilance is the price of liberty, and I don't believe that that there is any reason to make that vigilance "easy" for those already more than capable of doing a reasonable job of it with means that don't create a giant liability of biometric data leaks for everyone else.
If you don't know, Pablo recently won a Pulitzer for his reporting on Steve Balmer's deal with Aspiration. If you listened only to mainstream media, you would think "Poor Steve, he was duped!" But, Pablo's reporting might change your opinion on that one.
The incredible volume of high quality, well researched shows are so refreshing as an antidote to Joe Rogan and Theo Vaughn, who seem to come into every interview with just the right amount of ignorance to let every guest spew whatever propaganda they want. Pablo never lets that happen.
I expect that every major venue is using this technology now. You'd be pretty naive to think otherwise. And keeping lists of people they find "interesting" just goes along with that -- otherwise what's the point?
In each section, the document includes background information on the
activist, their contact information if available, their social media handles
and follower count, then quotes each have previously said about MSG’s facial
recognition program.
This seems like a pretty normal thing to do. If anything its kind of quaint to see “Facial Recognition Activists.docx” . . . in a folder named “Activists" instead of plugging it into a repurposed CRM with built-in social media monitoring, or maybe an electronic Evidence Board in Foundry to tie back EFF donations to season ticket holders of various things. Maybe they do all that too, or maybe the event venue management doesn't care that much.
It isn’t really a normal thing to do, no. Do you think they keep dossiers on everyone who complains about concession prices? About long lines to get in? Do you think people who have done either of those things get denied access to MSG?
The fact that they’re this motivated to track people on this niche topic sounds alarm bells for me.
I may be out of pocket here, but I think the Hacker News crowd of tech bros who spy on people for a living have a biased opinion on whether spying on people is normal
People are making a concerted effort to force your business to do something, and you don't want to know their names or how much influence they actually have?
"Normal" here requires a time bound. I would say it's pretty abnormal if the window is "the last thirty years", and pretty normal if it's "the last thirty days."
If your document details personal information about your competitors employees and their personal contact details then I think the situation might be comparable.
You think having a document detailing competitors is the same thing as compiling personal information of people who have publicly commented against what you're doing?
when i'm doing large presentations to prospective clients my company gives me what they call a "look book". This is a deck with information about every person in the audience all the way down to personality traits, triggering words/phrases, and negotiating style. I think it's pretty normal.
Are the potential clients aware that you have this? Are you willing to say who you are or who your company is or would that be embarrassing? I would absolutely not be your client.
Yeah, not much to see here. Each of the activists named likely had a similar "dossier" on MSG and the Dolan guy. Knowledge workers are going to practise knowledge management. People use to do this with a Rolodex.
In NYC, you can trespass anyone from a private business at any time and for no reason at all.
NY Penal Law § 140.00 says a person in premises open to the public is there with license/privilege unless they defy a lawful order not to enter or remain, personally communicated by the owner or another authorized person.
So, in plain English:
“You have to leave. You are not allowed back.”
The owner does not need to say:
“You have to leave because…”
There was a ton of hoopla around this when Radio City and MSG trespassed lawyers that were suing the company and venues.
As I recall, the main issue with that was that because it used facial recognition, the labor burden of enforcing that was significantly lower. If its just human beings looking at every visitor and trying to decide if they match a description, the venue has to decide "has this person done anything so egregious that all this extra effort is worth it?" which makes the tactic self-limiting.
With facial recognition, enforcing a trespass order becomes nearly zero cost, so it can be applied for basically any reason. I can sort of get to understanding the tactic for "this lawyer is actively suing us", but if its "this person said something mean about us online, and we can get a facial recognition match from their profile picture", it seems like a wild abuse.
Which is why that whole Radio City Music Hall situation was such a good illustration of the actual harm of facial recognition systems. If a potentially bad action is only kept "good" because the high cost (in labor or lucre) causes discernment in its application, then removing the cost will necessarily remove the discernment, almost guaranteeing bad actions.
Business owners should have the right to bar someone from the premises, and legal recourses to enforce that right. But enforcing that right should be sufficiently cost prohibitive that enforcing that right does not grant the business outsized power to limit the public's rights to e.g. express negative opinions of that business.
It’s billionaire people pushing the bounds of their enclosure, Jurassic Park style. The similar behavior in the west coast are the people who create various hoops to deny the public access to the shore.
NYC grants significant concessions to developers in exchange for public access. It’s important to overreact and push back to every incursion into the public sphere as every incremental pushback of public benefit is cumulative over time.
Manhattan in particular is a precious resource that is already largely a playground for the rich. Normal people used to live there.
Debating this specific dossier ignores the larger issue, IMO:
> MSG has deployed facial recognition technology since 2018 to identify people entering the venue. MSG’s facial recognition systems have been used to block entry to the stadium for all sorts of people. The list includes lawyers who work at law firms in litigation with MSG, even if they are not part of the litigation themselves; and potentially a man who once made a shirt that criticized Dolan.
> The document was included in a 45GB cache of data hackers stole from MSG and posted online this month
MSG management is not only misusing facial recognition data, they're also so inept as to store it insecurely in a way that violates their own customer's privacy.
We need laws around this stuff. And in the meantime NYC should start playing hardball: if they're going to arbitrarily block people from entering MSG based on corporate vendetta then they need to lose their tax exemption (well, they should anyway...)
https://reinventalbany.org/2023/02/watchdog-supports-state-b...
The stadium pays no property tax. Its a bummer some enterprising pro-bono lawyer hasnt bullied some clever points of leverage onto city subsidized projects that strip some of the god-like powers to deny access from these places.
On a personal note, James Dolan seems universally disliked by staff, fans and regular people alike. It's almost impressive.
> then they need to lose their tax exemption (well, they should anyway...)
I'm 1000% in favor of not having a tax exemption for this business, it's idiotic to give them one in the first place, but I disagree that the exemption should be used to pressure them here. For one thing, that means if they comply with those demands, then they keep the exemption they shouldn't have.
I fail to see how a ban on facial recognition altogether is something we need laws for. Any private entity deserves to keep out whoever they want. Who cares if it's by having a bouncer at each entrance with pictures of all the 'personae non gratae' or with a camera? "Going to a Knicks game" is not a protected constitutional right, and I fully support everyone's right to not give MSG or the Knicks or Rangers your money whether it's because you hate facial recognition or just hate this Dolan guy, or whatever. But when you go into a private home or business, I think they do have the right to (as long as it's disclosed) take your picture and also to throw you out.
FAQ: Do I think Dolan is being petty or paranoid by banning every lawyer from the firm suing him? Sure, but that's his loss. I don't want to create a precedent that I have to invite you into my private property, and can't deny you entry for your past behavior, or because I don't like who you associate with.
We created laws, that I agree with, saying you can't ban whole protected classes like races from 'public accommodations' (private businesses that are generally open to the public) This isn't that though. It's individuals who are not welcome.
> We created laws, that I agree with, saying you can't ban whole protected classes like races from 'public accommodations' (private businesses that are generally open to the public)
The Supreme Court found these laws to be constitutional by finding them to be an application of Congress's power to regulate commerce. Congress can ban discrimination based on protected characteristics because such discrimination negatively affects commerce.
That same reasoning permits Congress to ban discrimination based on other factors, so long as it has a negative impact on commerce. For example, if operators of popular public accommodations try to evade legal liability by banning law firms who sue them from their property, such evasion can be said to have a negative impact on the economy. The commerce power is very broad, and it seems pretty easy to make an economic case against such practices.
> Who cares if it's by having a bouncer at each entrance with pictures of all the 'personae non gratae' or with a camera
It's a tad harder to remotely compromise the banned people database (again) with a few bouncers
If you made a list of all the people you hate with their pictures, should government regulators be involved with where you keep it and how you safeguard it? I don't feel like I would care even if I was on the list.
> MSG management is not only misusing facial recognition data
This is making a huge assumption that the goal was ever safety.
Banning lawyers who are currently engaging in litigation against MSG is prudent, not a vendetta. Banning fans who have thrown objects on the court/ice or fought with security for life is entirely defensible. Banning some vocal critics is not really defensible (and if they barred all the critics of James Dolan Knicks games would be empty), and I'll concede that.
The context of the tax exemption is 1) NYC budget is ~$125 billion, $43 million does not move the needle; 2) The NY Jets and NY Giants play across the river in Jersey. No mayor wants to preside over losing Knicks and Rangers.
The lawyer they banned was not engaging in litigation against MSG. She was part of a large firm (with more than 1000 lawyers) where another lawyer was working on litigation against MSG. Like imagine if Google sued Live Nation and then anyone working for Google was banned from Live Nation venues and Ticketmaster.
As a private business, I don't see why he can't ban people because of their astrological sign, their bad taste in pizza, or any other thing other than membership in a protected class.
The tax exemption shouldn't exist at all, and the states in the surrounding area should make an interstate compact to put an end to that nonsense by imposing minimum tax burdens for sports teams based on total revenue. The amount of tax avoidance (by some of the most profitable companies in the country) made possible by playing one place against another is crazy.
>Banning lawyers who are currently engaging in litigation against MSG is prudent, not a vendetta.
That's not what he did though
Personally I think that these conversations are focused on the wrong thing. Facial recognition stands to be a great tool in spotting "the bad guys" so that appropriate measures can be taken. For example preventing people who have repeatedly been convicted of violence ("hooliganism") from entering sports stadiums.
The problem that is not being missed in the conversation about the technology is: who gets to decide who is excluded, how transparent to the need to be about this decision making process, and what is the course of appeals. Obviously the instance where MSG silently black-listed the lawyers representing their opponents in a court case is an obvious abuse that needs to be curbed.
I would propose that there be tiers: smaller venues only get dinged when their behavior is obviously bad (no need for formal systems, let people sue if it becomes a problem), mid tier need to post their rules, and large companies are subject to audits and formal rules about when they are allowed to blacklist people.
> For example preventing people who have repeatedly been convicted of violence ("hooliganism") from entering sports stadiums.
You should't need face recognition to do this (as it seems stadiums are already successful in banning people who haven't paid from entering the venue).
Nah. I don't buy it. If we don't trust our own Government with it, I don't think we can trust private corporations which are definitely facto extensions of the state by virtue of being legal fictions with it.
Vigilance is the price of liberty, and I don't believe that that there is any reason to make that vigilance "easy" for those already more than capable of doing a reasonable job of it with means that don't create a giant liability of biometric data leaks for everyone else.
Related:
The Shocking Secrets of Madison Square Garden’s Surveillance Machine: https://www.wired.com/story/madison-square-garden-jim-dolan-...
Archive/paywall: https://archive.ph/iiczs
Post on the MSG data breach: https://www.404media.co/hackers-publish-knicks-and-madison-s...
Archive/paywall: https://archive.ph/qh3UQ
Shinyhunters website: http://shnyhntww34phqoa6dcgnvps2yu7dlwzmy5lkvejwjdo6z7bmgshz...
Please watch/listen to the Pablo Torre podcast about this one for additional context:
https://www.pablo.show/p/inside-james-dolans-deep-state?utm_...
If you don't know, Pablo recently won a Pulitzer for his reporting on Steve Balmer's deal with Aspiration. If you listened only to mainstream media, you would think "Poor Steve, he was duped!" But, Pablo's reporting might change your opinion on that one.
The incredible volume of high quality, well researched shows are so refreshing as an antidote to Joe Rogan and Theo Vaughn, who seem to come into every interview with just the right amount of ignorance to let every guest spew whatever propaganda they want. Pablo never lets that happen.
Aspiration?
Oops, yes, correct!
List of Honor. I'm grateful these brave people exist.
I expect that every major venue is using this technology now. You'd be pretty naive to think otherwise. And keeping lists of people they find "interesting" just goes along with that -- otherwise what's the point?
The biggest threat to a future society worth living in, is not the evil ones among us. Those are usually pretty visible and in the minority.
It's the complacent ones we have to keep an eye on: they are absolutely everywhere.
How utterly dystopian
It isn’t really a normal thing to do, no. Do you think they keep dossiers on everyone who complains about concession prices? About long lines to get in? Do you think people who have done either of those things get denied access to MSG?
The fact that they’re this motivated to track people on this niche topic sounds alarm bells for me.
"This seems like a pretty normal thing to do." - adolph
(relevant username)
I'm not sure what's more concerning, a Nazi who's in the closet or one that is "out and proud"
I may be out of pocket here, but I think the Hacker News crowd of tech bros who spy on people for a living have a biased opinion on whether spying on people is normal
> This seems like a pretty normal thing to do.
(Name checks out) yeah this is not a normal thing to do. Man we need mandatory ethics classes in school.
> This seems like a pretty normal thing to do.
That is NOT normal.
Not the one to make this discourse Reddit like but I do find the username pretty unfortunate for the comment.
"I will make it normal." - Adolph
Well you'd like to think that. I agree it shouldn't be normal.
Half the tech industry thinks its fine though -- at least as long as it's not the government doing it.
Crazy to see this attempt to be normalized here.
No. No, this is not normal.
People are making a concerted effort to force your business to do something, and you don't want to know their names or how much influence they actually have?
Actually, they're making an effort to force your business to not do something.
> People are making a concerted effort to force your business to do something,
What a contrived way to spell "democracy"
Ok? It's democracy. You want to know who the people involved are and what influence they have.
"Normal" here requires a time bound. I would say it's pretty abnormal if the window is "the last thirty years", and pretty normal if it's "the last thirty days."
Because of the thing.
Dolan is known for being extra petty.
> This seems like a pretty normal thing to do
sorry to the rest of the esteemed hn community for the low-effort reply, but... gross.
We have a document detailing our competitors. So I guess I have to ask...
Am I normal?
If your document details personal information about your competitors employees and their personal contact details then I think the situation might be comparable.
And very much not normal.
You think having a document detailing competitors is the same thing as compiling personal information of people who have publicly commented against what you're doing?
The sandbagging on this story is crazy.
Do those documents detail personal information, like face identification, family, etc.?
Its usually about the company, not the individual
Competitive intelligence and customer info is one thing. Do you block your business competitors associates and family from accessing public venues?
Dolan does.
if you attach some kind of socially hostile mandate to that list, and accumulated resources to actuate that mandate.
its one level of unhealthy to point at a demographic and say, "them they the source of the problems" , thats like archie bunker.
going further, individual names and dox, curated summarized to a quick read list, gathering weapons building a cell, thats historically malignant.
when i'm doing large presentations to prospective clients my company gives me what they call a "look book". This is a deck with information about every person in the audience all the way down to personality traits, triggering words/phrases, and negotiating style. I think it's pretty normal.
Are the potential clients aware that you have this? Are you willing to say who you are or who your company is or would that be embarrassing? I would absolutely not be your client.
Some of you run in dark circles, and this is coming from a guy who got paid to kill people.
Yeah, not much to see here. Each of the activists named likely had a similar "dossier" on MSG and the Dolan guy. Knowledge workers are going to practise knowledge management. People use to do this with a Rolodex.
In NYC, you can trespass anyone from a private business at any time and for no reason at all.
NY Penal Law § 140.00 says a person in premises open to the public is there with license/privilege unless they defy a lawful order not to enter or remain, personally communicated by the owner or another authorized person.
So, in plain English:
“You have to leave. You are not allowed back.”
The owner does not need to say: “You have to leave because…”
There was a ton of hoopla around this when Radio City and MSG trespassed lawyers that were suing the company and venues.
Everyone was up in arms and nothing happened.
As I recall, the main issue with that was that because it used facial recognition, the labor burden of enforcing that was significantly lower. If its just human beings looking at every visitor and trying to decide if they match a description, the venue has to decide "has this person done anything so egregious that all this extra effort is worth it?" which makes the tactic self-limiting.
With facial recognition, enforcing a trespass order becomes nearly zero cost, so it can be applied for basically any reason. I can sort of get to understanding the tactic for "this lawyer is actively suing us", but if its "this person said something mean about us online, and we can get a facial recognition match from their profile picture", it seems like a wild abuse.
Which is why that whole Radio City Music Hall situation was such a good illustration of the actual harm of facial recognition systems. If a potentially bad action is only kept "good" because the high cost (in labor or lucre) causes discernment in its application, then removing the cost will necessarily remove the discernment, almost guaranteeing bad actions.
Business owners should have the right to bar someone from the premises, and legal recourses to enforce that right. But enforcing that right should be sufficiently cost prohibitive that enforcing that right does not grant the business outsized power to limit the public's rights to e.g. express negative opinions of that business.
Ownership's behavior is entirely too extreme and frequently crosses the line.
https://sports.yahoo.com/articles/knicks-owner-extreme-measu...
https://futurism.com/artificial-intelligence/msg-facial-reco...
i don’t think anyone is claiming it is illegal
It’s billionaire people pushing the bounds of their enclosure, Jurassic Park style. The similar behavior in the west coast are the people who create various hoops to deny the public access to the shore.
NYC grants significant concessions to developers in exchange for public access. It’s important to overreact and push back to every incursion into the public sphere as every incremental pushback of public benefit is cumulative over time.
Manhattan in particular is a precious resource that is already largely a playground for the rich. Normal people used to live there.