The mobile app is kind of pointless anyway, imo. It cannot start an agent session on your computer, it can only be "handed off" an existing session from your computer. I don't use Cloud Agents, because for some reason they can't connect to our Linear instance. So I was only interested in using the mobile app as a proxy for my home system.
This bait-and-switch with privacy is what annoys me. I get that if the software was completely free, you are the product. But if I'm paying, why can I not have a privacy policy that actually benefits me - the user?
You're probably not paying nearly enough? IDK, but pricing in tech is stretched on both ends (either way too cheap, or incredibly expensive) so much that it's hard to say anything for sure just because one is a "paying customer".
I suspect that while they prefer you to give up all your data, what's even more likely is they are moving fast and breaking things at a rate unseen before, and not enough conversation is happening in design phases where someone can flag that "Hey if you add this new prompt it might break an important user contract you forgot about."
Similarly, the Claude app for iOS tries to force you through a mandatory onboarding where you're required to set your account name among other things. I've never needed this to use the CLI or the web app so I have no idea why they think they need it on iOS. There's seemingly no way to bypass this, so on iOS I've had to use Claude in Safari. Ridiculous.
That support quote is from an LLM. If you have any escalation paths (twitter, or this thread lol) there may still be a way to change it back.
That's about the level of respect the tech industry has for users
The mobile app is kind of pointless anyway, imo. It cannot start an agent session on your computer, it can only be "handed off" an existing session from your computer. I don't use Cloud Agents, because for some reason they can't connect to our Linear instance. So I was only interested in using the mobile app as a proxy for my home system.
It is surprising that they went this route instead of the Claude-code route. The cloud agents are significantly more limiting.
Wow - same happened to me earlier today and was bummed. Glad to see a public place to flag this.
Elon’s invisible hand strikes again.
Happened to me too, incredibly dark pattern
Yeah fell into the same trap. Super annoying
This bait-and-switch with privacy is what annoys me. I get that if the software was completely free, you are the product. But if I'm paying, why can I not have a privacy policy that actually benefits me - the user?
You're probably not paying nearly enough? IDK, but pricing in tech is stretched on both ends (either way too cheap, or incredibly expensive) so much that it's hard to say anything for sure just because one is a "paying customer".
> You're probably not paying nearly enough?
What are the real prices then? What is the “privacy price”?
surprise! the ai companies that stole every conceivable copywritten work to train their models doesn't want you to be able to have any privacy either.
I suspect that while they prefer you to give up all your data, what's even more likely is they are moving fast and breaking things at a rate unseen before, and not enough conversation is happening in design phases where someone can flag that "Hey if you add this new prompt it might break an important user contract you forgot about."
In either case annoying still.
just another line in the context. 'Make sure the customers have at least the same level of privacy protection that they currently have.'
Similarly, the Claude app for iOS tries to force you through a mandatory onboarding where you're required to set your account name among other things. I've never needed this to use the CLI or the web app so I have no idea why they think they need it on iOS. There's seemingly no way to bypass this, so on iOS I've had to use Claude in Safari. Ridiculous.