If your business strategy involves going with a vendor with 'cheap' in the name, that's probably the Root Cause of most issues that arise from that vendor
namecheap was decent, unfortunately the lesson people need to learn is that not everything stays decent, not in the current share-holder asskissing climate
Like I have said previously¹ about choosing a registrar: If you have regular backups, and if some downtime is not really a problem, it might be fine to use web site hosting, e-mail (and in extreme cases even DNS hosting), from some fly-by-night el cheapo provider. But your domain name registrar? Pick them carefully, don’t skimp, and make sure they have good support. Because when things go pear-shaped, you really want to be able to actually talk to someone to change your web server or e-mail DNS records (or even DNS servers) to somewhere else.
Big registrars can’t afford any support costs since they prefer to squeeze the price down as far as possible, and therefore they prefer to simply lose or outright drop any customer in case of any and all problems. Conversely, small registrars may charge more, but have better (i.e. actually existing, and sometimes even dedicated and personal) support for when things go wrong, and have a vested interest in keeping you as a customer.
A small registrar might also be so small as to know you personally, which will help monumentally against any social engineering attacks.
Full disclosure: I work at such a registrar, but you’re probably not in our target market.
I have used gandi.net for many years. They provided good support and offered things like free email forwarding. Then they were bought and the new owners just double or more prices and made anything extra including email a ridiculously expensive extra.
Picking a small registrar to optimize for reliability seems iffy. Perhaps today there's a passionate and knowledge owner personally picking up the phone (or empowering a small custom service department). But will that person still be doing that in 3 years time, or will they have moved on?
I was pleasantly surprised at how good the support was for my budget personal vps with a big provider, but I agree with your argument; if I was in charge of a business-critical domain then I would be arguing for a budget to cover something more boutique.
>But your domain name registrar? Pick them carefully, don’t skimp,
Especially because domain names are not expensive anyways, a dot com (gold standard of domains) has a cost to registrars of like 11 USD right now, so registrars can charge anywhere between 15 USD and 25 USD, maybe you can find one selling at cost at 11USD or at a loss with promotions even!
But we are talking about saving 10$/year? That's less than 1$/mo. Trying to save 1$/mo is strictly in the terrain of underfunding your business, if you can't allocate enough funds so that Domain costs become a non-issue (and a provider like namecheap stops being attractive) then you will fail in a thousand ways, it's not just about domains at this point.
Is there a directory of private equity acquisitions? Maybe even a browser extension that flags the websites of acquired companies.
Such acquisitions are often due to founders cashing out or retiring, and the first thing private equity does is switch gears to "extraction mode". As such, I would think twice before (a) making a long-term commitment to their services, or (b) spending time applying for a job there.
To give people a bit of insight into the domain registry industry, when a registrar increase domain prices there are generally four reason why they do it.
1) The registrar want to increase its margins.
2) The registry upstream increased their price. For .com, Verisign agreement with ICANN allow Verisign to increase the price by 7% in each of the final four years of every six-year cycle. As such they increased it in 2024 and will do so again on November 1, 2026.
3) The registrar is not a direct registrar and uses a middle man, and the middle man want to increase its margins.
4) The buyer or the registrar is operating on a different currency than the registry, and the registrar is compensating for changes in the currency valuation.
I moved my domains to Porkbun some years ago when Google sold their domain stuff to Squarespace. Absolutely no headaches, and the one time i got double-charged after an API error during checkout, it was solved within 15 minutes with a human. I recommend them a lot.
The first is a vampire looking to take what was publicly or even privately owned, extract every last dollar and leave the shell with the debt of buying the next victim.
Private Ownership is Valve or Porkbun - The people running the business want to make a profit but not to their own or their customers determent.
You mean how it's always used post hoc (ie. "ah ha! the company was owned by private equity! you should've known!") or as a generic kneejerk reaction, neither of which has any rigorous criteria for what the "bad" sort of private equity is?
I abuse https://www.nearlyfreespeech.net/ as a domain registrar. I really like their astetic(pre pay, simple, no fluff) but it turns out the sort of stuff I want to run on the internet is a poor match for their infrastructure so don't actually use nfsn in their primary web host role.
I use nfs as host too. Didn't know they did registrar. Thanks.
Ya every time I installed a slightly involved CMS it was a broken headache for some technical reason, so I gave that up. Made my own superuninvolved CMS and that works fine.
Id caution against using Cloudflare for DNS. They rewrite your CAA record so multiple other CAs can sign certs on your domains. It's non-obvious unless you query your own CAA record
Source/writeup somewhere? The amount of domains that use CF must be staggering, so if this was a real threat being leveraged in the wild you'd think it would be an epidemic no??
Most websites don't use CAA records at all. The records can only narrow what CAs are acceptable down from the end user's root trust store, they can't add new CAs to it. And CloudFlare is typically in charge of managing its customers' certificates, so they add CAA records for their own CAs.
If you don't trust CF to manage your certs, you are not in their target market and generally should not use their products.
I purchased a domain name from them yesterday, in addition to a few I already had.
This will be the last purchase unless I see some significant traction in the case we're discussing in particular, and company wide in general.
Hope others will do the same. Not punishing this behavior is encouraging such abuse in the entire industry (if Namecheap gets away with that, everyone else will follow).
I remember years and years ago moving all my domains to Namecheap because they were considered "the good guys." I suppose I'm going to have to start looking around once again to see who are currently the good guys.
IMO Cloudflare is the closest thing to a "good guy" these days. Very customer friendly, affordable and generally fairly ethical (if you pass over the part where they share data with the NSA).
I like Cloudflare as a company but I’d be weary about paying for my domains and hosting my DNS with the same publicly traded company with a severe lack of public customer service outside devs getting mad on twitter (guilty!).
If cloudflare gets mad at you (even accidentally) and cancels your account then you lose everything. At least if you separate them, there is a chance that you won’t lose access to both at one time. Given that domains are generally a one time setup after purchase (especially if you use cloudflare for DNS) then I think the minor inconvenience is worth it, personally.
I feel the same way. I think I want three different companies to be my domain registrar, DNS provider, and VPS host, for redundancy. Putting all eggs in one basket seems like a bad idea.
Damnit. I liked them for their simplicity, lack of bullshit, and cheaq costs. Know any recommended alternatives? (Edit: Nevermind, I see are suggestions elsewhere in this discussion).
I dont have a horse in this race, but it used to main namecheap since all the way back to 2015, support was the best, prices and offerings too, but they really fucked me over a few times, were i did ended up losing a good domain name and then they sniped 2 domain name searches i had locked in but failed to buy... that one is absolutely truthful, if you land on something good you either pay for it or some mysterious squatting entity will get them in matter of hours.
These days I just use Cloudflare and Marcaría for stuff thats not available on Cloudflare. CF may not be the most trustful company out there, but it is nice to have everything in one ecosystem. Plus, you can deploy a site using their workers, so essentially you can go from domain name to website in 5 minutes including ssl and whatever else you can think of, including bot protection and good metrics.
Yea they did something like this with us. Fully turned off our business domain because we didn’t reply to a phishing email in 48 hours. We migrated out the next day once we got it resolved. It took over 6 hours from when we noticed the issue and responded until they turned it back on. Absolutely horrible service.
Sounds like Namecheap. They took one of my domains (held for many years) and try to sell it back to me for thousands because now it's a valuable domain.
Indeed. Personally I would never pay for any service whose name includes the word "cheap" (it's literally why I gave this one a wide berth despite all the breathless recommendations here and elsewhere). Cheapness should never be the declared mission of a business, it should be the incidental by-product.
I had a similar experience with Namecheap. Their bot crawled my website while it was still under construction and apparently reported it to some security databases, causing my domain to be flagged as suspicious.
Since then, my domain's reputation has been affected, and I often get security warnings when trying to access my own website through my company's VPN.
Namecheap simply informed me that it had been a mistake, but the damage was already done, and the issue still persists.
Out of curiosity where are people going for their domains. I have a GoDaddy because changing seems like a task that would be more annoying than it is worth and that is even if you can find a place that is better.
Cloudflare. They sell at cost, and their entire business is around DNS and caching so they have no reason to decide to stop selling domains in the future or mess with us.
It's not a bad option nowadays, but I feel the strongest option is going with a provider that charges money for the service provided, not someone that does it for free and has other priorities and monetization streams. That is always going to lead to suboptimal service
This is just my jaded take but I suspect that whomever is good today may be gone in the not too distant future. I have been watching registrars get gobbled up by investment groups that have no knowledge of or interest in DNS. They seem to be milking these registrars and leaving behind broken husks.
There should probably be a deadpool board that lists all the registrars and lets people bet on which will be the last ones standing. I am going to guess a couple of the last ones standing (that still have something resembling technical staff) will be Amazon and Cloudflare and to be clear I did not say anyone can reach their technical staff.
Whatever the consensus will ultimately be in this thread this week will probably be registrars we perform libation for in the coming years.
The only downside is that they use Cloudflare DNS behind the scenes, so when Cloudflare goes down, your website goes down too unless you use third-party DNS.
But for end-users not using CF DNS... if the domain used third-party DNS, wouldn't that be enough? Since the TLD servers keep their own mapping of authoritative DNS servers for every domain, it's not asking CF to resolve DNS for your domain.
You can always use third-party DNS if that's what you wish to do. That should be a supported configuration with ~any registrar (and if it isn't, avoid them).
You can run your own (first-party!) authoritative nameserver(s) for your domain, if you want to, and you can even do this on hardware that you can see and kick. A nameserver isn't particularly hard to set up in a sensible fashion.
However it happens, eliminating Cloudflare's DNS from the equation is easy. The TLD nameservers (for .com or .net or whatever) will cheerfully direct resolvers towards whatever nameserver(s) you specified as part of your domain registration.
After that, when Cloudflare DNS dies on any random Tuesday afternoon, your domain will still work. (Maybe it won't work for those using Cloudflare's 1.1.1.1, but those people may have bigger issues on that particular Tuesday.)
I was a Joker customer for more than 20 years, since the early 2000s, but recently switched because of a series of compounding bad experiences in just the past 3 years on top of their unusually high prices.
Edit: I feel that it's pertinent to point out one of these experiences that were particularly bad. About two years ago I tried to register an IDN (internationalized domain name) with them. The registration succeeded according to their interface. Money was deducted. The domain did not appear in my inventory. My support ticket took several days to receive attention and was just closed with the almost arrogant response, "you probably did some mistake", with no further information or support. My second support ticket, too, took several days to get a response, and it was then revealed that the problem was that they weren't capable of registering IDNs under that specific TLD, for unknown reasons. That support ticket was also closed without allowing me to respond, so I had to open a third ticket just to get my money back.
I'm all "well shit" reading this, I must have missed all of these issues. I'm not 100% sure, but at the moment, I'm thinking, AWS.
I know, Amazon isn't super cool, and are imperfect in a bunch of ways. But at least it appears to be highly configurable and cheap, and Amazon ain't gonna get bought out by private equity and enshittified, legally bullied into oblivion, generally has pretty good quality and competent support, and has plenty of experience in not handing the keys to your castle of services to any random phone caller with a sob story.
Porkbun. Do not go with Cloudflare, even if their at-cost pricing seems attractive - at some point you may wish to run your own name server, and Cloudflare does not allow this for domains you keep with them, because the traffic data is of obvious interest to them. Last I checked (admittedly not recently) they were also incapable of holding premium domain names, which may or may not matter to you.
OK, but seriously, if my domain name vanishes all the things I won't be able to log into are insane, and if I were selling goods as a company it would be even worse.
this is one of the worst trends in modern time - "AML" and "KYC" being shoved into everything, requiring you to attach your own identity into everything and send your ID/passport to vendors left and right, no right to privacy at all.
Absolutely agree—it's disgusting. I use Njalla for my domain even though they aren't a free speech provider, at all, I likely won't come into conflict with them and they won't require KYC.
I'm on EuroDNS as domain registrar for many years, parked there a couple of companies where I worked. They don't have scammy vibe of other registrars, have multi-user accounts, which is convenient for businesses.
Namecheap cannot be trusted. I purchased a domain for a "normal" price (and yes, I have receipts). Shortly after they realized they fucked up, voided the purchase, and made it a $1,500 premium domain. Obviously, my recommendation is to avoid Namecheap.
Splitting them round robin, or even in half, sounds horrible.
But maybe if you have 1 (one) backup domain like mydomain.net then you can host that on another vendor. But I'd rather just fail and focus on restoring at that point, you are still losing all traffic to the main domain, and contacting users with a secondary domain they've never heard off is a security posture nightmare and unprofessional.
I'm an Iranian---which is something you have no choice in, you just turn 4~5 and understand enough language that they tell you that you are an Iranian. And well out of believing namecheap is a good company (since I had my DNS there) I purchased my domain from them. Then one day these fuckers banned my domain, and my access to the dashboard without any warnings or headsup, didn't even allow me to move my domain to somewhere else, and those vultures from GoDaddy bought it in the auction and have put it for 3500€... Horrible people
Yeah, but you don't have to be such horrible people about it. At least give the person a few days to move their stuff. And I wasn't checking it from Iran.
> Yeah, but you don't have to be such horrible people about it. At least give the person a few days to move their stuff.
That’s not how sanctions work. A company can’t knowingly service a customer under sanctions. If your account was termination for sanction related reasons, they have no choice but to shut it down as fast as possible once they know that fact.
They cannot continue to service it for a few days or even service transfer requests. It’s a hard stop.
Hey, it's not enough that your own government oppresses you — you better get some additional oppression from the overseas, just to make sure you know they have your best interests at their heart, honest-honest.
Right, but they were too cheap and too good, and people that are aggressively fishing for optimal prices went with them, even if the margins don't work out. Then at some point they sell the business to PE who might just have an idea to monetize the millions of clients that signed up for what is effectively a reseller whose core business proposition is having the lowest margins in the market.
I was taught not to count the margin of your vendors, but you at least need to make sure they have healthy margins so they are happy with your business and not constantly hungry and looking for other sources of income, even if it means betraying you.
I’ve found really great but quite unique .com domain names available on name cheap then mysteriously gone registered to name cheap within hours, available for purchase at thousands.
Always strenuously denied by the name cheap CEO “we do not front run domain names!”.
this is going to be an unpopular opinion, but this was the inevitable result of changing a function with trivial cost and broad social utility (name registration) from a public service to a commercial one. at the time we heard a lot of standard arguments about the innovation and competition that only a market based solution could bring. its really not a surprise that this is the kind of innovation that resulted.
I read this particular comment[0] and I can't say that I understand the connection you're suggesting. If I ran a company and a country was directly attacking the city were ~1k of my employees live[1], I wouldn't want to continue to do business with them either.
No, I don’t see how one follows from the other. Most of us are not Russian and don’t have websites NC would consider relevant to the war.
On the other hand, most of us probably can imagine not checking our email for three days, getting caught up in some automated purgatory, and experiencing customer neglect. We can imagine this because it is the default customer experience these days.
Well you know I don't see how 'registered in Russia' has anything to do with the war. In 2022 alone about 1.5m people emigrated, and are still 'registered in Russia'.
This was a poorly thought-out virtue-signalling knee-jerk back then and of course everyone in their right mind transferred their domains out because this is not how you do business.
Next thing, you're going to argue that when the US sanctioned the whole population of Crimea back in 2014, that also was "a poorly thought-out virtue-signalling knee-jerk" reaction that worsened, for no good reason, the situation of the helpless Ukrainians who had happened to live there and now also had to live under Russia's brutal rule and face the international isolation. But you'd be wrong.
Are you trying to suggest that the issue in the current post has the same underlying cause (not doing business with countries on the other side of a war)?
Namecheap gave my account to an unverified third party
https://news.ycombinator.com/item?id=49028037
Namecheap banned a few domain names purely based on an ambiguous tweet that got 6 likes
https://x.com/Namecheap/status/1489485337885921284
Namecheap suspended Imgur in 2013 for 1 CSAM image out of millions
https://news.ycombinator.com/item?id=5276648
Namecheap snipes your domains
https://news.ycombinator.com/item?id=28732510
A namecheap bug got my domain suspended: https://captnemo.in/blog/2026/05/05/namecheap-whois/
I'm planning to migrate out.
So what company are people switching to? Namecheap used to be a reasonable choice -oh wait there is another thread with that discussion
- Porkbun (see the thread below https://news.ycombinator.com/item?id=50144164)
- Cloudflare
CloudFlare
Porkbun
Yeah, I'm not waiting around for Namecheap to screw me, I'm moving to porkbun. They do all the stuff Namecheap does for me now.
I've been waiting for the "porkbun screwed me" stories, but haven't seen any yet.
Dynadot
joker.com
If your business strategy involves going with a vendor with 'cheap' in the name, that's probably the Root Cause of most issues that arise from that vendor
They used to be great, I had 30+ domains with them and support used to be great. They got acquired by PE and went downhill.
namecheap was decent, unfortunately the lesson people need to learn is that not everything stays decent, not in the current share-holder asskissing climate
Like I have said previously¹ about choosing a registrar: If you have regular backups, and if some downtime is not really a problem, it might be fine to use web site hosting, e-mail (and in extreme cases even DNS hosting), from some fly-by-night el cheapo provider. But your domain name registrar? Pick them carefully, don’t skimp, and make sure they have good support. Because when things go pear-shaped, you really want to be able to actually talk to someone to change your web server or e-mail DNS records (or even DNS servers) to somewhere else.
Big registrars can’t afford any support costs since they prefer to squeeze the price down as far as possible, and therefore they prefer to simply lose or outright drop any customer in case of any and all problems. Conversely, small registrars may charge more, but have better (i.e. actually existing, and sometimes even dedicated and personal) support for when things go wrong, and have a vested interest in keeping you as a customer.
A small registrar might also be so small as to know you personally, which will help monumentally against any social engineering attacks.
Full disclosure: I work at such a registrar, but you’re probably not in our target market.
1. <https://news.ycombinator.com/item?id=32095499>
I have used gandi.net for many years. They provided good support and offered things like free email forwarding. Then they were bought and the new owners just double or more prices and made anything extra including email a ridiculously expensive extra.
Same here, migrated off of them shortly after they announced there first price hike.
Picking a small registrar to optimize for reliability seems iffy. Perhaps today there's a passionate and knowledge owner personally picking up the phone (or empowering a small custom service department). But will that person still be doing that in 3 years time, or will they have moved on?
I was pleasantly surprised at how good the support was for my budget personal vps with a big provider, but I agree with your argument; if I was in charge of a business-critical domain then I would be arguing for a budget to cover something more boutique.
>But your domain name registrar? Pick them carefully, don’t skimp,
Especially because domain names are not expensive anyways, a dot com (gold standard of domains) has a cost to registrars of like 11 USD right now, so registrars can charge anywhere between 15 USD and 25 USD, maybe you can find one selling at cost at 11USD or at a loss with promotions even!
But we are talking about saving 10$/year? That's less than 1$/mo. Trying to save 1$/mo is strictly in the terrain of underfunding your business, if you can't allocate enough funds so that Domain costs become a non-issue (and a provider like namecheap stops being attractive) then you will fail in a thousand ways, it's not just about domains at this point.
namecheap purchased by private equity CVC in 2025 for $1.5B
so costs need to go down (-human support + ai automation)
and prices go up (they increased i think .com 3 times this year alone)
Is there a directory of private equity acquisitions? Maybe even a browser extension that flags the websites of acquired companies.
Such acquisitions are often due to founders cashing out or retiring, and the first thing private equity does is switch gears to "extraction mode". As such, I would think twice before (a) making a long-term commitment to their services, or (b) spending time applying for a job there.
https://www.worseonpurpose.com/
To give people a bit of insight into the domain registry industry, when a registrar increase domain prices there are generally four reason why they do it.
1) The registrar want to increase its margins.
2) The registry upstream increased their price. For .com, Verisign agreement with ICANN allow Verisign to increase the price by 7% in each of the final four years of every six-year cycle. As such they increased it in 2024 and will do so again on November 1, 2026.
3) The registrar is not a direct registrar and uses a middle man, and the middle man want to increase its margins.
4) The buyer or the registrar is operating on a different currency than the registry, and the registrar is compensating for changes in the currency valuation.
Thanks for explaining how markets work. Not really a response to the OPs complaint.
Ohhh so that’s why I got those price increases emails. Yay. What are some good alternatives?
I've been very happy with Porkbun. https://porkbun.com
I moved my domains to Porkbun some years ago when Google sold their domain stuff to Squarespace. Absolutely no headaches, and the one time i got double-charged after an API error during checkout, it was solved within 15 minutes with a human. I recommend them a lot.
Do you know if they support dynamic DNS? I self host most of my stuff and I have a dynamic IP at home
Yes, in that they have an API for their DNS service. It's supported by ddns-updater.
Really wish they would allow creating limited scope API keys though. You can only limit keys by domain, not by action or record which would be ideal.
Same here. Recently migrated quite a few domains from Namecheap to Porkbun and it only took a matter of minutes.
Yep I moved all namecheap and godaddy to porkbun.
I also moved over and have been very happy.
Moved over after Gandi’s acquisition by PE and then price hikes. Hope Porkbun stays legit for at least another decade.
And porkbun, a seemingly privately owned company, isn't private equity?
Private Equity vs Private Ownership
The first is a vampire looking to take what was publicly or even privately owned, extract every last dollar and leave the shell with the debt of buying the next victim.
Private Ownership is Valve or Porkbun - The people running the business want to make a profit but not to their own or their customers determent.
Not in the sense that anyone means when they say private equity?
You mean how it's always used post hoc (ie. "ah ha! the company was owned by private equity! you should've known!") or as a generic kneejerk reaction, neither of which has any rigorous criteria for what the "bad" sort of private equity is?
> the "bad" sort of private equity
People mean "acquired by a Private Equity firm". You can learn what one of those is here: https://en.wikipedia.org/wiki/Private_equity_firm
Yes.
Which Private Equity company do you think owns them?
I abuse https://www.nearlyfreespeech.net/ as a domain registrar. I really like their astetic(pre pay, simple, no fluff) but it turns out the sort of stuff I want to run on the internet is a poor match for their infrastructure so don't actually use nfsn in their primary web host role.
I use nfs as host too. Didn't know they did registrar. Thanks.
Ya every time I installed a slightly involved CMS it was a broken headache for some technical reason, so I gave that up. Made my own superuninvolved CMS and that works fine.
Porkbun. Cloudflare if you don't mind being locked into using them for DNS too.
Id caution against using Cloudflare for DNS. They rewrite your CAA record so multiple other CAs can sign certs on your domains. It's non-obvious unless you query your own CAA record
Source/writeup somewhere? The amount of domains that use CF must be staggering, so if this was a real threat being leveraged in the wild you'd think it would be an epidemic no??
It's not a threat.
Most websites don't use CAA records at all. The records can only narrow what CAs are acceptable down from the end user's root trust store, they can't add new CAs to it. And CloudFlare is typically in charge of managing its customers' certificates, so they add CAA records for their own CAs.
If you don't trust CF to manage your certs, you are not in their target market and generally should not use their products.
https://developers.cloudflare.com/ssl/reference/certificate-...
Many people use cloudflare for DNS. Few people use cloudflare for domain name purchases as that feature is much newer.
OP specifically said "using Cloudflare for DNS..." ? I wasn't talking about domain name registration and don't think OP was either?
Well and dns service is reasonably easy to switch
And well, business goes down.
I purchased a domain name from them yesterday, in addition to a few I already had.
This will be the last purchase unless I see some significant traction in the case we're discussing in particular, and company wide in general.
Hope others will do the same. Not punishing this behavior is encouraging such abuse in the entire industry (if Namecheap gets away with that, everyone else will follow).
I remember years and years ago moving all my domains to Namecheap because they were considered "the good guys." I suppose I'm going to have to start looking around once again to see who are currently the good guys.
To that end, Network Solutions is still around
yep, social approval and good faith will always get you constant business (word of mouth - recommendations).
but "numbers guys" say no, we need squeeze profits short term..
IMO Cloudflare is the closest thing to a "good guy" these days. Very customer friendly, affordable and generally fairly ethical (if you pass over the part where they share data with the NSA).
I like Cloudflare as a company but I’d be weary about paying for my domains and hosting my DNS with the same publicly traded company with a severe lack of public customer service outside devs getting mad on twitter (guilty!).
If cloudflare gets mad at you (even accidentally) and cancels your account then you lose everything. At least if you separate them, there is a chance that you won’t lose access to both at one time. Given that domains are generally a one time setup after purchase (especially if you use cloudflare for DNS) then I think the minor inconvenience is worth it, personally.
I feel the same way. I think I want three different companies to be my domain registrar, DNS provider, and VPS host, for redundancy. Putting all eggs in one basket seems like a bad idea.
>namecheap purchased by private equity CVC in 2025 for $1.5B
Ahhh crap, there goes the company down the toilet. And they were the place I trusted to buy my domain names from.
Damnit. I liked them for their simplicity, lack of bullshit, and cheaq costs. Know any recommended alternatives? (Edit: Nevermind, I see are suggestions elsewhere in this discussion).
I dont have a horse in this race, but it used to main namecheap since all the way back to 2015, support was the best, prices and offerings too, but they really fucked me over a few times, were i did ended up losing a good domain name and then they sniped 2 domain name searches i had locked in but failed to buy... that one is absolutely truthful, if you land on something good you either pay for it or some mysterious squatting entity will get them in matter of hours.
These days I just use Cloudflare and Marcaría for stuff thats not available on Cloudflare. CF may not be the most trustful company out there, but it is nice to have everything in one ecosystem. Plus, you can deploy a site using their workers, so essentially you can go from domain name to website in 5 minutes including ssl and whatever else you can think of, including bot protection and good metrics.
Yea they did something like this with us. Fully turned off our business domain because we didn’t reply to a phishing email in 48 hours. We migrated out the next day once we got it resolved. It took over 6 hours from when we noticed the issue and responded until they turned it back on. Absolutely horrible service.
Who did you move to? I used to use google domains before they sold and and am not sure who is decent anymore
Porkbun has been great.
I've been using joker.com for ~25 years - solid registrar.
I'm not sure which name I hate more - porkbun or joker. It looks like I'll be picking one of them though.
Also Porkbun. I really can’t fault them.
Damn I didn't even know about them. Thanks for sharing and thanks to OP for this post. Gonna move out of namecheap asap.
Also found this list: https://www.forbes.com/advisor/business/software/best-domain...
Might be relevant for others looking for alternatives
i can vouch for porkbun and cloudflare
Same! Both are great
Mythic beasts
Not currently using any of their services, but I’d trust Mythic Beasts a very great deal based on previous dealings.
infomaniak
Dynadot
Internet.bs
Sounds like Namecheap. They took one of my domains (held for many years) and try to sell it back to me for thousands because now it's a valuable domain.
There's a reason it's called Namecheap not Namesafe.
Indeed. Personally I would never pay for any service whose name includes the word "cheap" (it's literally why I gave this one a wide berth despite all the breathless recommendations here and elsewhere). Cheapness should never be the declared mission of a business, it should be the incidental by-product.
I had a similar experience with Namecheap. Their bot crawled my website while it was still under construction and apparently reported it to some security databases, causing my domain to be flagged as suspicious.
Since then, my domain's reputation has been affected, and I often get security warnings when trying to access my own website through my company's VPN.
Namecheap simply informed me that it had been a mistake, but the damage was already done, and the issue still persists.
Out of curiosity where are people going for their domains. I have a GoDaddy because changing seems like a task that would be more annoying than it is worth and that is even if you can find a place that is better.
Cloudflare. They sell at cost, and their entire business is around DNS and caching so they have no reason to decide to stop selling domains in the future or mess with us.
It's not a bad option nowadays, but I feel the strongest option is going with a provider that charges money for the service provided, not someone that does it for free and has other priorities and monetization streams. That is always going to lead to suboptimal service
This is just my jaded take but I suspect that whomever is good today may be gone in the not too distant future. I have been watching registrars get gobbled up by investment groups that have no knowledge of or interest in DNS. They seem to be milking these registrars and leaving behind broken husks.
There should probably be a deadpool board that lists all the registrars and lets people bet on which will be the last ones standing. I am going to guess a couple of the last ones standing (that still have something resembling technical staff) will be Amazon and Cloudflare and to be clear I did not say anyone can reach their technical staff.
Whatever the consensus will ultimately be in this thread this week will probably be registrars we perform libation for in the coming years.
I've used porkbun.com for a bit. I've had no complaints, and at least when I looked initially their prices were pretty good.
+1 for Porkbun
The only downside is that they use Cloudflare DNS behind the scenes, so when Cloudflare goes down, your website goes down too unless you use third-party DNS.
But for end-users not using CF DNS... if the domain used third-party DNS, wouldn't that be enough? Since the TLD servers keep their own mapping of authoritative DNS servers for every domain, it's not asking CF to resolve DNS for your domain.
Yes.
You can always use third-party DNS if that's what you wish to do. That should be a supported configuration with ~any registrar (and if it isn't, avoid them).
You can run your own (first-party!) authoritative nameserver(s) for your domain, if you want to, and you can even do this on hardware that you can see and kick. A nameserver isn't particularly hard to set up in a sensible fashion.
However it happens, eliminating Cloudflare's DNS from the equation is easy. The TLD nameservers (for .com or .net or whatever) will cheerfully direct resolvers towards whatever nameserver(s) you specified as part of your domain registration.
After that, when Cloudflare DNS dies on any random Tuesday afternoon, your domain will still work. (Maybe it won't work for those using Cloudflare's 1.1.1.1, but those people may have bigger issues on that particular Tuesday.)
Have you dealt with their customer service? Namecheap also seems fine to me, but I have also never been in a situation like OP’s.
I went GoDaddy -> Namecheap -> Cloudflare.
I've always used Joker. Never heard anything bad about them or had any problems.
I was a Joker customer for more than 20 years, since the early 2000s, but recently switched because of a series of compounding bad experiences in just the past 3 years on top of their unusually high prices.
Edit: I feel that it's pertinent to point out one of these experiences that were particularly bad. About two years ago I tried to register an IDN (internationalized domain name) with them. The registration succeeded according to their interface. Money was deducted. The domain did not appear in my inventory. My support ticket took several days to receive attention and was just closed with the almost arrogant response, "you probably did some mistake", with no further information or support. My second support ticket, too, took several days to get a response, and it was then revealed that the problem was that they weren't capable of registering IDNs under that specific TLD, for unknown reasons. That support ticket was also closed without allowing me to respond, so I had to open a third ticket just to get my money back.
Same here. This is the first time I've ever heard anyone else even mention them!
Used to use Porkbun but now I just use Cloudflare because everything goes straight there anyway.
I'm all "well shit" reading this, I must have missed all of these issues. I'm not 100% sure, but at the moment, I'm thinking, AWS.
I know, Amazon isn't super cool, and are imperfect in a bunch of ways. But at least it appears to be highly configurable and cheap, and Amazon ain't gonna get bought out by private equity and enshittified, legally bullied into oblivion, generally has pretty good quality and competent support, and has plenty of experience in not handing the keys to your castle of services to any random phone caller with a sob story.
I have used NameSilo for a long time. Not fancy, but no complaints.
Porkbun. Do not go with Cloudflare, even if their at-cost pricing seems attractive - at some point you may wish to run your own name server, and Cloudflare does not allow this for domains you keep with them, because the traffic data is of obvious interest to them. Last I checked (admittedly not recently) they were also incapable of holding premium domain names, which may or may not matter to you.
mix of Cloudflare, porkbun and Dynadot (for olds other two doesn't support).
inwx.com, gandi.net
porkbun
This gave me the final kick to finally move away from Namecheap
If you have still X years remaining of a registered domain, do those years move as well or do you lose them, if you move registrar?
Yes. You usually get +1 year to existing expiration date of your domain, at least this is how it works for .com, .us and few other tlds I have.
There Oughta Be a Law.
OK, but seriously, if my domain name vanishes all the things I won't be able to log into are insane, and if I were selling goods as a company it would be even worse.
this is one of the worst trends in modern time - "AML" and "KYC" being shoved into everything, requiring you to attach your own identity into everything and send your ID/passport to vendors left and right, no right to privacy at all.
These companies may as well be citing Ron Swanson's park ordinances for all the relevance those regulations have to their data collection demands.
Absolutely agree—it's disgusting. I use Njalla for my domain even though they aren't a free speech provider, at all, I likely won't come into conflict with them and they won't require KYC.
What are good alternatives to namecheap?
Cloudflare is pretty affordable and it seems unlikely to be bought by PE
I'm on EuroDNS as domain registrar for many years, parked there a couple of companies where I worked. They don't have scammy vibe of other registrars, have multi-user accounts, which is convenient for businesses.
Hetzner, OVHcloud are decent European options. I migrated to them after geopolitical risks with US providers got too high. No problems so far.
Have you ever contacted their support? I'm thinking about switching to Hetzner.
Porkbun has been good to me.
infomaniak.ch is swiss, and (relatively) good. Lacking features overall (though their domain+DNS is solid), but at least no bullshit like this
Could they also get bought by private equity? It seems a lot of things get bought by this
Short of sanctioned jurisdictions pretty much anything can get purchased. You just get a local corporate lawyer to help straighten things out
Dynadot. Over a decade without issues.
Namecheap cannot be trusted. I purchased a domain for a "normal" price (and yes, I have receipts). Shortly after they realized they fucked up, voided the purchase, and made it a $1,500 premium domain. Obviously, my recommendation is to avoid Namecheap.
Was the name actually available? Or were they reselling a domain they owned?
Does this mean we should not always entrust our domains with only one registrar?
What do you mean, can you entrust one domain with multiple registrars?
I meant for people with multiple domains.
Splitting them round robin, or even in half, sounds horrible.
But maybe if you have 1 (one) backup domain like mydomain.net then you can host that on another vendor. But I'd rather just fail and focus on restoring at that point, you are still losing all traffic to the main domain, and contacting users with a secondary domain they've never heard off is a security posture nightmare and unprofessional.
I'm an Iranian---which is something you have no choice in, you just turn 4~5 and understand enough language that they tell you that you are an Iranian. And well out of believing namecheap is a good company (since I had my DNS there) I purchased my domain from them. Then one day these fuckers banned my domain, and my access to the dashboard without any warnings or headsup, didn't even allow me to move my domain to somewhere else, and those vultures from GoDaddy bought it in the auction and have put it for 3500€... Horrible people
>I'm an Iranian---which is something you have no choice in
Weird argument. Given they're in the US, not complying with US sanctions on Iran isn't an option either.
Yeah, but you don't have to be such horrible people about it. At least give the person a few days to move their stuff. And I wasn't checking it from Iran.
> Yeah, but you don't have to be such horrible people about it. At least give the person a few days to move their stuff.
That’s not how sanctions work. A company can’t knowingly service a customer under sanctions. If your account was termination for sanction related reasons, they have no choice but to shut it down as fast as possible once they know that fact.
They cannot continue to service it for a few days or even service transfer requests. It’s a hard stop.
Hey, it's not enough that your own government oppresses you — you better get some additional oppression from the overseas, just to make sure you know they have your best interests at their heart, honest-honest.
This is likely due to government sanctions rather than anything the registrar had control over.
Yeah, but their treatment was terrible.
It shouldn't even be possible to seize a domain in the first place. Too often it ends up hurting legitimate actors.
Between 2014 and 2018, Namecheap was a solid provider, and my experiences back then were consistently positive.
Right, but they were too cheap and too good, and people that are aggressively fishing for optimal prices went with them, even if the margins don't work out. Then at some point they sell the business to PE who might just have an idea to monetize the millions of clients that signed up for what is effectively a reseller whose core business proposition is having the lowest margins in the market.
I was taught not to count the margin of your vendors, but you at least need to make sure they have healthy margins so they are happy with your business and not constantly hungry and looking for other sources of income, even if it means betraying you.
They requested presentation of a phone number and ID, so this sounds like info harvesting (for laundering / resale).
I’ve found really great but quite unique .com domain names available on name cheap then mysteriously gone registered to name cheap within hours, available for purchase at thousands.
Always strenuously denied by the name cheap CEO “we do not front run domain names!”.
I’d never do a domain name check there again.
this is going to be an unpopular opinion, but this was the inevitable result of changing a function with trivial cost and broad social utility (name registration) from a public service to a commercial one. at the time we heard a lot of standard arguments about the innovation and competition that only a market based solution could bring. its really not a surprise that this is the kind of innovation that resulted.
Yes - domain registries should be run by the government.
DNS etc can be run by third parties
Nominet does yet they outsource.
Besides, which government do you want to run .com domains
UN of course
this is not even funny.
How would that help? The government could still block domains registered by people in adversarial countries.
Personally I would not want the US government controlling and micro-managing who gets to have a .com domain.
If you still did business with them after this, it's your own fault and you deserve everything they're doing to you:
https://news.ycombinator.com/item?id=30504812
(Before reacting to the headline, please read at least some of the discussion.)
I read this particular comment[0] and I can't say that I understand the connection you're suggesting. If I ran a company and a country was directly attacking the city were ~1k of my employees live[1], I wouldn't want to continue to do business with them either.
[0] https://news.ycombinator.com/item?id=30507103
[1] https://en.wikipedia.org/wiki/Namecheap#Termination_of_servi...
No, I don’t see how one follows from the other. Most of us are not Russian and don’t have websites NC would consider relevant to the war.
On the other hand, most of us probably can imagine not checking our email for three days, getting caught up in some automated purgatory, and experiencing customer neglect. We can imagine this because it is the default customer experience these days.
Well you know I don't see how 'registered in Russia' has anything to do with the war. In 2022 alone about 1.5m people emigrated, and are still 'registered in Russia'.
This was a poorly thought-out virtue-signalling knee-jerk back then and of course everyone in their right mind transferred their domains out because this is not how you do business.
Next thing, you're going to argue that when the US sanctioned the whole population of Crimea back in 2014, that also was "a poorly thought-out virtue-signalling knee-jerk" reaction that worsened, for no good reason, the situation of the helpless Ukrainians who had happened to live there and now also had to live under Russia's brutal rule and face the international isolation. But you'd be wrong.
Are you trying to suggest that the issue in the current post has the same underlying cause (not doing business with countries on the other side of a war)?
Mh, if anything, this would make me want to do business with them more.
Now what?